5 Keys to Getting the Best Performance From Your SEO Supplier

The aim of this article is not to downgrade SEO Agencies, or indeed give the impression that search optimisation is a waste of time. The issue it addresses is that most clients and businesses need to better understand how organic listings can be setup successfully, not just an income stream for a SEO agency or freelancer.

1. Use Analytics to Measure Your Performance (Google is Free)

The first challenge is to measure your traffic. If you don’t measure the visitors to your site, how can you then work out whether Search Engine Optimisation is working for you?

Whilst there are many good walkthroughs for setting up Google Analytics, and even some from Google themselves, the reality is that any web developer or designer can set this free service up with a minimum of fuss.

The next step is to login and take a look around. Too many businesses who have analytics never look at it. If your website is a serious part of your business, then you need to take it seriously too. Get to know Analytics, and in time, you will LOVE it, not because it’s beautiful, but because it can do beautiful things to your business performance!

2. (Virtually) Ignore Search Ranking Reports

This is a little contentious, but strikes at the heart of SEO. The old claim of ‘Page 1’ ranking or performance can miss out the two most important first steps:

  • The relevance of the keyword phrase: getting a good ranking is great, but not for terms which bear no relevance to your products or services
  • The popularity of the search terms: there is no use getting excited about ranking for a term no-one uses!

We are not saying that ranking reports are useless, but merely that they need to know their place, which is after ensuring that the keywords being targeted are both relevant and popular.

3. Understand The Traffic a SEO Agency Actually Delivers

Once you access Analytics, you can quickly find your ‘Organic’ traffic into the business. We have three ‘hats’ into which we put the keyword phrases we measure:

  • Branded – keyword phrases to do directly with the business brand, branded services or people who work for the business
  • Relevant – keyword phrases which do not mention the brand, but are relevant to the services and products supplied
  • Irrelevant – keyword phrases which are irrelevant to your brand and business and which you (mainly) accidentally rank for

The ONLY category which your SEO should be working in is the ‘Relevant‘ category. The ‘Branded’ phrases you will end up ranking for regardless, it is something that Google is fantastic at doing for you. The ‘Irrelevant’ phrases are to be ignored, if your SEO points to these, then just ask them to focus on the business aims as these are of no value to you.

4. Measure the Traffic and Use it to Value Your SEO Efforts

SEO Performance ChartHere’s an example graph from a spreadsheet you can download here (the numbers have been modified as this is merely an illustration).

Free SEO Valuation Template

 

 

 

The spreadsheet illustrates clearly how we can then take this ‘Relevant’ traffic and work out the value of it to our business.

The guesswork is now gone, we actually understand the value of the traffic.

To clarify, we go through these steps:

  • Make sure we are viewing organic keywords only
  • Split out the keywords into their categories (see above)
  • Measure them over the course of time (seek growth)
  • Value them based on visit and/or enquiry

Then, we have something to work with, and can evaluate the performance of our SEO agency which will help us lead the process in the right direction.

5. Make Sure You Measure Correctly!

Track Your Visits Correctly

So, what happened in the top image, did the business in question upset Google and get ‘whacked’? Or, was it an update which affected rankings? Perhaps the site changed dramatically?

No, it was not an external factor causing the drop in organic traffic. In this instance it was that the client was running a Google AdWords campaign and didn’t tag the links correctly into the website.

So the reporting was bundling organic and paid traffic together and giving the impression that the overall traffic was really strong. Worse, it was also reporting that there were rankings on many of the target keyword phrases when it was the advertising, not the SEO, achieving this. It was only when we got involved that this error was corrected.

For any business, the key is to set a long term SEO objective for your business – if natural traffic can win you business, then SEO is an excellent channel to market. But only if tackled properly and effectively. If you need some help, just call us on 01962 605 000, or read more about our marketing services as we think SEO is great, but only successful as a part of the overall digital marketing mix.

Achieve Growth That Works

Examples Of Our WordPress Work

Websites – Unloq

Leading Acquisitions

The ability to persuade visitors and generate leads in a field as challenging as mergers and acquisitions needed a very careful and considered approach. Attention to detail and the use of the right language are crucial to gaining the trust and confidence of the audience.

We worked closely with Unloq, so that we could learn more about the world of M&A, as well as their specific needs. We delivered two websites, both with specific goals, as well as a host of automation features – including a real-time connection between their CRM and WordPress to update the content.

Powerful Presence

It’s always exciting working on a new venture. Chargebase has developed a direct-to-market proposition for car chargers, as well as a turnkey approach to home electrical work.

From developing their branding, building two distinct websites with two different online lead generation strategies, we have worked with the management team to launch a one of the South East’s leading EV specialists.

Websites Chargebase

Examples Of Our Airtable Work

Airtable Nautilus

Proposals In Minutes

Writing up a proposal is often an overly time-consuming process, and when you are trying to secure a sale, time is of the essence. Our client knew this, so we worked with them to build an automated proposal system in Airtable.

All of the bespoke information and data is added into easy-to-fill Airtable cells. Then, when a customer proposal is required, all that’s left to do is simply select the relevant fields, and a proposal is created in minutes – enhancing conversion rates and simultaneously saving employee time.

Airtable-WordPress Automation

As a mergers and acquisitions firm, the mandates are a very important section of Unloq’s website. Each one contains a significant amount of data, and copying this across manually would both waste time and significantly increase the risk of error.

We helped them to develop an automation that sees mandate data pulled from Airtable directly into WordPress at the click of a button. This greatly increases their efficiency and accuracy in the onboarding process of a new client.

Airtable Unloq

Examples Of Our Shopify Work

E-Commerce HCL Fasteners

Ringing the Orders

When we took on the websites for HCL, we wanted to help them in two ways. Firstly, we wanted to replace the platform they were using which, though Open Source, was buggy and limited and meant that most of their budget was spent on fixing issues rather than improving.

Secondly, we wanted to grow their business by connecting fully the marketing spend with the yield. We also persuaded them to focus on lifetime value as much as the first order and put strategies in place for repeat business and customer segmentation.

Three years later, they’d sold over four times as much, and were making significantly better margins.

Examples Of Our AISEO Work

AISEO Unloq

Cite and be Cited

Together with Unloq, we explored different content strategies that would increase their AI search rankings. We decided to implement a series of white papers to the site, which are commonplace in the mergers and acquisitions industry.

Each white paper included various citations from verified sources, and the content was impartial and balanced. This is extremely beneficial for AISEO, as LLMs cite sources which they deem as well-informed and unbiased.

Authority Through Info

AI LLMs cite sources which they deem as balanced and well-informed. So, we decided to add a series of comprehensive technical documents to the Vistafolia site,  including one evaluating ‘Living vs. Artificial Green Walls’.

The document serves multiple purposes. It is live on the site menu to be viewed,  should people be interested in reading it, and optimised for SEO, but it is also cited by LLMs (including ChatGPT) when someone asks a related question – for example “evaluate living vs. artificial green walls”.

AISEO Vistafolia

Examples Of Our Video Work

Video Unloq

It's a Big Deal

When it comes to mergers and acquisitions, clarity of message and presentation is paramount. We worked closely with the client, writing a script, choosing a voice-over artist, stitching together images, video and illustrations.

The two videos were short enough to share on social media, but professional enough to take pride of place on the website – raising the profile and credibility of Unloq and with more to come.

Another Level

How best to display some of the finest tree houses and climbing frame builds in the UK? We used a combination of close-up and drone footage to showcase Gardenatics’ custom builds.

It makes the website stand out, differentiating from the competition and justifying the quality and value on display. It has helped them continue to win new clients across England and Wales looking for that premium option.

Video Gardenatics

Examples Of Our Ads Work

Ads Vistafolia

Starting Conversations

Vistafolia sell artificial green walls, but their website isn’t e-commerce. They sell through conversations, and in order to have these conversations their ads need to be fine-tuned to target the correct demographics.

We have worked with them to increase the quality of their enquiries, moving from a significant number of low-intent brochure requests to higher-intent detailed enquiries, meeting bookings and calls.

Securing Business

Three different websites, covering all continents and over sixty countries. Two are e-commerce, one is lead-generation and all need to be tracked, measured and accounted for.

It’s hardly a simple task, but one we are up to. Having helped quadruple their online sales in the UK, we are now ramping up North America and the rest of the world.

Ads HCL Fasteners

Examples Of Our Websites Work

Websites – Unloq

Leading Acquisitions

The ability to persuade visitors and generate leads in a field as challenging as mergers and acquisitions needed a very careful and considered approach. Attention to detail and the use of the right language are crucial to gaining the trust and confidence of the audience.

We worked closely with Unloq, so that we could learn more about the world of M&A, as well as their specific needs. We delivered two websites, both with specific goals, as well as a host of automation features – including a real-time connection between their CRM and WordPress to update the content.

Powerful Presence

It’s always exciting working on a new venture. Chargebase has developed a direct-to-market proposition for car chargers, as well as a turnkey approach to home electrical work.

From developing their branding, building two distinct websites with two different online lead generation strategies, we have worked with the management team to launch a one of the South East’s leading EV specialists.

Websites Chargebase

Examples Of Our CRM Work

CRM Toynbee Associates

Building Business

Toynbee had just recruited a manager and was looking to bring together all their enquiries and proposals into one place. We recommended, configured and launched a CRM for them that gave them visibility over all their leads, adapting as they developed and grew.

They run a variety of complex projects, all requiring clear tracking and client updates. We also worked with them to design and implement a no-code platform that manages projects clearly from order to fulfilment, ensuring deadlines are met.

Good Prospects

With a growing sales team, and a range of clients and business partners with differing demands, we needed to not only store records, but also to drive the business forward.

We set up the various Opportunities, Tasks, Tracks and Tags to match the way in which the business went about the value chain and to segment their prospects and customers. We imported all the data from their previous CRM to track and store everything. We helped with adoption, and now no lead or opportunity goes to waste.

CRM Unloq

Examples Of Our Design Work

Branding Flexspace

Building a Brand

Our client was a merger of a much smaller business and an established portfolio of commercial spaces. It needed a modern brand which combined some of the palettes of the established businesses, but also developed something fresh for future marketing.

The combination of blue, yellow and white is strong and yet flexible, offering a distinctive and confident brand, whether on a billboard or website.

A Fluid Solution

Taking on an unexpected full rebrand in thirty days was not necessarily part of the remit, but we’re always up for a challenge.

New iconography in place with a subtle and yet distinct nod to hydraulics and the ‘D’ for Domin. We also founded and formed a proper brand book to ensure that consistency remains in place for cross-media activity.

Branding Domin

Examples Of Our Search Work

Organic Vistafolia

Artificial Greenery, Organic Traffic

The artificial green wall market has become increasingly saturated in recent times, meaning generating organic traffic is more important than ever.

We built a list of target keywords, and optimised Vistafolia’s site for SEO, in order to help them rank on organic search. This optimisation also covers the inclusion of comprehensive technical documents, which have SEO and AISEO benefits.

Starting Conversations

Vistafolia sell artificial green walls, but their website isn’t e-commerce. They sell through conversations, and in order to have these conversations their ads need to be fine-tuned to target the correct demographics.

We have worked with them to increase the quality of their enquiries, moving from a significant number of low-intent brochure requests to higher-intent detailed enquiries, meeting bookings and calls.

Ads Vistafolia

Examples Of Our Content Work

Content Gardenatics

Perfect Platform

What is there not to love about kids and garden play? The photos are great, settings wonderful and the structures are pretty awesome. But, to be honest, you can’t have photos of children included and then all the structures are based around the same ‘ingredients’.

So, you need to become storytellers, as tree houses and adventure play is about the joy and fun to be had by small and large adventurers as their ideas spark into life. It’s the story we tell!

Gripping Stuff

When you have a range of products that is not very ‘instagrammable’ then it’s easy to lose sight of why they matter and how to promote them effectively. Though these products are small and seemingly uninspiring, they are vitally important to the users.

They stop leaks and breakdowns, electrocution and pier collapse. They help machines function, and cars motor. In short, there is a lot to say, if you have imagination.

Content HCL Fasteners

Examples Of Our Organic Work

Organic Vistafolia

Artificial Greenery, Organic Traffic

The artificial green wall market has become increasingly saturated in recent times, meaning generating organic traffic is more important than ever.

We built a list of target keywords, and optimised Vistafolia’s site for SEO, in order to help them rank on organic search. This optimisation also covers the inclusion of comprehensive technical documents, which have SEO and AISEO benefits.

Organically Sourced

Each visit to Nautilus’ website is valuable, due to the specialised nature of their field. Instead of prioritising quantity, we put more emphasis on generating high-quality inquiries.

Through our analysis, we identified specific keywords that were highly effective in generating leads for Nautilus. To capitalise on this, we created two separate websites catering to different audiences, tailoring them to different sets of keyword clusters.

Organic Nautilus Sailing

Examples Of Our Lead Generation Work

Lead Generation Nautilus Sailing

Enquiries Ahoy

Having worked with Nautilus Sailing for over ten years, through three websites where we developed and optimised a highly effective lead generation system, we have helped them grow from two locations to eight. From two instructors to a team of ten.

They focus on running the finest skipper school on the planet, we get them the customers who want the best experience.

Charging Forward

It should be simple to find leads for EV charging in the South East of England, but sometimes what looks easy is, in fact, a real technical challenge.

Firstly, whilst there is a lot of searching for EV points, we only want to target those who want an installation. Secondly, we also need to avoid congested areas where there is only on-street parking. Finally, they had a preference for commercial, not residential installations.

Not so simple, but we plugged away and found a steady flow of electric leads.

Lead Generation Chargebase

Examples Of Our AI and Automations Work

Airtable Nautilus

Proposals In Minutes

Writing up a proposal is often an overly time-consuming process, and when you are trying to secure a sale, time is of the essence. Our client knew this, so we worked with them to build an automated proposal system in Airtable.

All of the bespoke information and data is added into easy-to-fill Airtable cells. Then, when a customer proposal is required, all that’s left to do is simply select the relevant fields, and a proposal is created in minutes – enhancing conversion rates and simultaneously saving employee time.

Airtable-WordPress Automation

As a mergers and acquisitions firm, the mandates are a very important section of Unloq’s website. Each one contains a significant amount of data, and copying this across manually would both waste time and significantly increase the risk of error.

We helped them to develop an automation that sees mandate data pulled from Airtable directly into WordPress at the click of a button. This greatly increases their efficiency and accuracy in the onboarding process of a new client.

Airtable Unloq

Examples Of Our Development Work

Websites – Unloq

Leading Acquisitions

The ability to persuade visitors and generate leads in a field as challenging as mergers and acquisitions needed a very careful and considered approach. Attention to detail and the use of the right language are crucial to gaining the trust and confidence of the audience.

We worked closely with Unloq, so that we could learn more about the world of M&A, as well as their specific needs. We delivered two websites, both with specific goals, as well as a host of automation features – including a real-time connection between their CRM and WordPress to update the content.

Manning the Pumps

If you’re challenging an established industry where cost, supply chain and value is a mystery, then what better way to differentiate than do the opposite.

We created transparent pricing, clear discounts, delivery expectations and global dispatch. Each product had about a thousand combinations, so clients could order exactly what they wanted.

E-Commerce Domin

Examples Of Our Social Work

Social Gardenatics

Quality Posts

Tree houses and climbing frames are really easy to share, every family loves some active play. However, for Gardenatics we needed to make sure that we selected the right strategies for the right platforms.

In particular, the Pinterest channel we created for them gave great scope and leverage for the brand, as photos of builds were pinned far and wide and, given the bespoke nature of the constructions – future customers knew the best brand to help them with their garden was, of course, our client.

Financially Vested

Unloq’s aim is to stand out and be different in the M&A world, but at the same time, to give confidence in the services they offer. They have to both be confident and discreet, persuasive but measured.

Our social media strategy is to ensure that we use a combination of videos, stings, dynamic messages and text to continue to reinforce the values and services which make our client the best route to inorganic business growth.

Social Unloq

Examples Of Our E-Commerce Work

E-Commerce Domin

Manning the Pumps

If you’re challenging an established industry where cost, supply chain and value is a mystery, then what better way to differentiate than do the opposite.

We created transparent pricing, clear discounts, delivery expectations and global dispatch. Each product had about a thousand combinations, so clients could order exactly what they wanted.

Another Class

Scaled a leading ASA sailing school’s revenue from $100k to $1.5m by delivering a full-funnel digital strategy – including a complex WordPress build, rebranding, and CRM optimisation – that achieved 4x organic and 10x paid traffic growth while maintaining conversion rates.

E-Commerce Nautilus Sailing

Examples Of Our Customer Success Work

Customer Success Nautilus Sailing

Making Sales Buoyant

With a growing reputation, but skippering being seen as a one-hit sale, it seemed that repeat business would be a challenge. However, Nautilus had two strategies we were able to support with very effective marketing campaigns.

Firstly, they now have an Alumni network called ‘The Tribe’ who regularly go on flotillas with each other, coordinated by Nautilus. Secondly, they have catamaran deliveries where different teams are assembled to take their boats point to point, often across oceans – another level of experience!

Securing More Orders

HCL had a burgeoning database of current and past clients but relied on their memory, loyalty and the occasional call to increase repeat business. This meant that they were overspending on new customers and not looking after the ones they had won.

We engaged with them and helped them segment their database, identifying which clients were interested in which products, how they preferred to order and to come up with a meaningful, frequent contact strategy. Business is booming.

Customer Success HCL Fasteners

Examples Of Our Branding Work

Branding Flexspace

Building a Brand

Our client was a merger of a much smaller business and an established portfolio of commercial spaces. It needed a modern brand which combined some of the palettes of the established businesses, but also developed something fresh for future marketing.

The combination of blue, yellow and white is strong and yet flexible, offering a distinctive and confident brand, whether on a billboard or website.

A Fluid Solution

Taking on an unexpected full rebrand in thirty days was not necessarily part of the remit, but we’re always up for a challenge.

New iconography in place with a subtle and yet distinct nod to hydraulics and the ‘D’ for Domin. We also founded and formed a proper brand book to ensure that consistency remains in place for cross-media activity.

Branding Domin

Examples Of Our Graphic Design Work

Graphics Toynbee Associates

Creatively Constructed

Structural engineering is a challenging sector to visually attract as well as get a message across. The process is dry, technical … and when being installed is just plain muddy.

However, the end result showcases the hard work that has gone before. Beautiful outcomes are the result of painstaking planning and meticulous production. We use imagery of the future to create that desire today.

Beautifully Engineered

The most valuable aspect of Domin’s products is hidden in the ‘secret sauce’ of how they build the most efficient and compact hydraulic systems. The products are well-engineered but, frankly, are difficult to get excited about.

By focusing on the benefits and outcomes, we helped Domin create a much stronger set of messages: highlighting precisely the most compelling reasons to make the change: environment, efficiency and overall performance.

Graphics Domin

Examples Of Our Digital Transformation Work

Airtable Nautilus

Proposals In Minutes

Writing up a proposal is often an overly time-consuming process, and when you are trying to secure a sale, time is of the essence. Our client knew this, so we worked with them to build an automated proposal system in Airtable.

All of the bespoke information and data is added into easy-to-fill Airtable cells. Then, when a customer proposal is required, all that’s left to do is simply select the relevant fields, and a proposal is created in minutes – enhancing conversion rates and simultaneously saving employee time.

Airtable-WordPress Automation

As a mergers and acquisitions firm, the mandates are a very important section of Unloq’s website. Each one contains a significant amount of data, and copying this across manually would both waste time and significantly increase the risk of error.

We helped them to develop an automation that sees mandate data pulled from Airtable directly into WordPress at the click of a button. This greatly increases their efficiency and accuracy in the onboarding process of a new client.

Airtable Unloq

Examples Of Our Email Work

Email Unloq

Delivering Value

High-value, low-volume email marketing requires a specialised approach. One that speaks the right language to partners, clients and prospects, whilst underpinning the values that make Unloq’s services unique.

With split lists, containing some shared and some unique content, we have created variety without the overhead of coming up with three completely new emails every time. Precise, targeted and confident – just like our client.

In the Loop

With a wide range of products, applications and service offerings, HCL could be seen as demanding. Yet, by integrating segmentation techniques on company size, sector and purchase history, we are able to choose the audiences to send emails to, and uncover what works.

Each email is scoped, the audience identified, professionally written, designed and then integrated with tracking from within the email as well as through analytics.

Email HCL Fasteners

Examples Of Our Systems Work

IT Systems Nautilus Sailing

Navigating Technology

When we initially worked with Nautilus, they had grown successfully on an inbox and a spreadsheet. For a small business, that makes sense and keeps it simple, but it becomes harder the more conversations, quotes and bookings are managed.
It became clear that they needed to collaborate and track more.

With an envious Tripadvisor rating, their customers expect the perfect experience. Having scoped out their requirements, we helped them choose the right CRM and then helped scope it out to fit their needs perfectly. Now their office team of four can work together, using a range of communication channels to get the job done.

Examples Of Our Analytics Work

Analytics Unloq

On the Right Track

Two websites offering a wide range of services, where quality leads are of high value, but there are large volumes of time-wasters, it is vital to ensure that every lead is accounted for.

Our ‘secret source’ for them tracks from Ads, Organic, Google Analytics 4 and in their CRM to make sure that we know exactly the cost of every good opportunity. In that way, we can flex accordingly.

Complex Candidate

With five different types of lead, and several marketing channels, and a brand new website, we needed to work really carefully to knit together the best tracking solution to account for the cost of inbound.
Then, working with the client, we can also place a value on each type of lead, to ensure that we continue to drive value to both our client, their recruiters and future candidates.

Analytics Technical Resources

Examples Of Our Uncategorized Work

Achieve Growth That Works

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