Big data and the role of decision software

Even supercharged data has a job to do, and the job is always about a decision – so says a recent MIT article ¹

And who are we to argue. So whilst the value of decision software’s promise has never been in doubt, the application of such was a different matter entirely.

So what’s changed? For one thing, the sheer scale and amount of data available electronically has given extra impetus to an automated solution. Additionally, the reduction in complexity of using the necessary expert systems and the development of open sourced software means that for the first time, real automated decision making is now within the grasp of many businesses.


Leading the charge is Omny Link, Ergo Digital’s technology arm, and with the development of One Decision, a collaboration between Omny Link and industry heavyweights Alfresco and Signavio, this early promise is now being realised. So much so, that a big 5 consultancy firm is working with us on a national European project.

Which industries are suitable?

So what sort of applications and industries lend themselves to decision management software? The most appropriate situations, unsurprisingly, are the ones where decisions need to be made frequently and rapidly. The knowledge and decision criteria have to be structured to a high degree and include a thorough understanding of the factors to be taken into account. If you can codify the decision rules and have access to high quality data, then away you go!

The obvious industries ripe for implementation include insurance (particularly underwriting) law, banking and travel. But the applications for this technology are only now being seriously realised. For example, within the marketing roles of SMEs, provided one is able to define the rules engine (a set of business rules that use conditional statements to address) the organisation in question would be able to apply automated decisions to their day-to-day working thereby enabling them to do more with less, and freeing up their managers to concentrate on their more important activities.

Go further

In the next blog, we’ll discuss how coupling decision software with workflow applications via the cloud and API connectivity is enabling dynamic companies to manage their workflows more effectively.

¹ MIT technology Review January 2014

Achieve Growth That Works


Examples Of Our Ads Work

Ads Chargebase

Charging Up

With a number of local teams, we needed to come up with an ad strategy that ensured that the value of the job, and the journey time would make profitable commercial and residential enquiries for Chargebase.

A lightweight, geographically tight, precisely worded set of campaigns was plugged into the business. And the lights went on!

Filling Work Spaces

With 50 locations, an average of 100 units per location and four different types of units, with most being filled by short term tenants, we needed to create a flexible advertising structure that would work for Flexspace.

Every month we switch regional, location, unit and specific promotions on across the board to match the tactical advertising from their in-house team. Their website is the single largest lead driver in their business. You’re welcome!

Ads Flexspace

Examples Of Our Organic Work

Organic Flexspace

To Another Level

Having worked with Flexspace on two iterations of their website the biggest challenge has been leveraging their sites and types of property to build a range of keywords to reach business owners.

Whilst the first website was effective in building traffic, we learned so much from that process that round two (six years later) was another step uo. Structure and internal linking was optimised for a wide range of relevant keywords which built a steady flow of converting organic traffic to Flexspace.

Organically Sourced

In my line of work, each visit is valuable due to the specialized nature of the field. Instead of prioritizing quantity, we put more emphasis on the quality of inquiries.

Through our analysis, we identified specific keywords that were highly effective in generating leads for Nautilus. To capitalize on this, we created two separate websites catering to different audiences and tailored them to different sets of keyword clusters.

Organic Nautilus Sailing

Examples Of Our Social Work

Social Gardenatics

Quality Posts

Tree houses and climbing frames are really easy to share, every family loves some active play. However, for Gardenatics we needed to make sure that we selected the right strategies for the right platforms.

In particular, the Pinterest channel we created for them gave great scope and leverage for the brand, as photos of builds were pinned far and wide and, given the bespoke nature of the constructions – future customers knew the best brand to help them with their garden was, of course, our client.

Raising the Standard

With Nautilus the content is amazing, with videos and photos of the most amazing destinations. The temptation is just to use the eye-candy and forget the reason.

The secret to our work is selling the ‘why’ first. The dream of adventure, of being your own skipper, of choosing your trips, of seeing that first dawn on an ocean where it’s just you, the GPS and a destination over the horizon. That’s why they sail.

Social Nautilus Sailing

Examples Of Our Email Work

Email Unloq

Delivering Value

High-value, low-volume email marketing requires a specialised approach. One that speaks the right language to partners, clients and prospects, whilst underpinning the values that make Unloq’s services unique.

With split lists, containing some shared and some unique content, we have created variety without the overhead of coming up with three completely new emails every time. Precise, targeted and confident – just like our client.

Inboxing Adventure

With a large list of past customers and prospects, all with a passion for sailing, we need to ensure that the emails are engaging and entertaining but also focus on growth opportunities.

Coming up with creative angles is our speciality. Whether promoting new catamarans, new locations or even online courses, we change tack frequently to ensure that we never hit the doldrums.

Email Nautilus sailing
Achieve Growth That Works

We’re the sunshine that fuels
your business growth.

Get Some Rays