One of the challenges many businesses have is how to view the Internet – and yet in many respects there is much to be learnt from the real world and applied to Internet activity. Real World Learning No.1 – Your Website IS Your ‘Store’ We are often asked by clients to ‘fix’ their Pay Per […]
You can read the full ruling from Google here, but finally a triumph of sense over solicitors. For most, the above page is a dull footnote in the ocean of Google blog posts, but for those using Adwords, this is exactly what we were expecting (and hoping) for. What Was the Problem A few years […]
Just like the instant version of coffee, Google Instant has ‘freeze dried’ the flavour of search and reformed it in a more immediate format. But, just like instant coffee, what you get is a poor imitation of the ‘real thing’. ‘It’s even better and it saves you time’ goes the Google Inc. mantra, yet we’re […]
Even if you don’t work in digital circles, you cannot fail to have noticed one of the big corporate spats from recent times kick off in ‘The Flash Wars’. If you don’t know what we’re referring to, let me get you up to speed: Flash, a software owned by Adobe, is responsible for most of […]
We think it must have happened sometime this year… a sudden realisation that after all the unnecessary wastage of effort (and marketing spend) on WAP and Apps – yes, you know who you are and are probably still feel the hurt – there is now a compelling case for looking at your site on the […]
The problem with computers is that they’re black and white. No, not their actual colour, but it’s either a 1 or a 0. You can’t say to a computer that a 0.5 means either / or… or even that it should alternate. It just gives up: “give me a 1 or a 0, I’m not […]
Few businesses really spend enough time on user experience. They think they do, but they don’t – they normally put their needs first and then are surprised when the response is different to what they expected. For smaller businesses much of what they do has to involve some educated guesswork, but it is encouraging that […]
The ‘art’ of SEO is discussed a lot… but the main issue that is often avoided, which is: ‘is it worth it?’ In this article we tackle this question and offer up the five biggest mistakes you can make when thinking about SEO. 1. YOU NEED HELP GETTING TOP FOR YOUR BRAND NAME As long […]
Yes, it’s another horrible made-up word… ‘Gamification’ which already has a Wikipedia page, and is likely, in due course to enter one or more English language dictionaries. Why all the fuss? Well, it’s the use of gaming mechanics to make boring bits of life more interesting (to paraphrase the 1,000+ words on Wikipedia). So, if […]
A passive site is a website which doesn’t work in the content of the site to develop new opportunities for business growth. It lacks offers, calls to action, links and marketing messages and, as a result, gives visitors every opportunity just to walk away. Here are five quick tests you can take to find out […]
Driving traffic with no clear understanding of revenues or profitability
Intent led, tracked and accounted for profitable marketing spend
An unsteady flow of low-quality enquiries yielding little business
Motivated enquiries, in the buying cycle, who fit your ideal target market
Business critical tasks relying on staff time, subject to user error
Make processes more efficient, thorough, predictable and measurable
I spend most of my development budget fixing errors and bugs
Fast and reliable cash-generative e-commerce and lead generation websites
My organic traffic is not translating to the bottom line
Rankings with purpose, targeting your converting keywords
Dated branding which doesn’t match the quality of your business
Modern, digital, flexible brand, guidelines, messaging and identity
Low resolution homebrew quality with little impact
Short, sharp videos designed specifically for the right media channel
Marketing visuals that fail to engage your audiences
Smart, precise imagery demonstrating design with purpose
Lack of regular contact with previous customers and clients
A clearly segmented customer base with fine-tuned strategies for repeat business
I have analytics, but it doesn’t help with our decision-making
A connected analytics layer providing confidence in tactical and strategic marketing work
Vaguely written aggregated words with little meaning
Refined, considered and targeted persuasive copy with calls to action
Finding it a challenge to come up with quality ideas and engagement
Well-considered, precise, relatable and polished content
Occasional ad-hoc generic email communications
Focused varied marketing content, adapted to suit customer profiles
A store where most of your budget fixing bugs and maintaining
A store where the stock, turnover, margins and yield dwarfs the marketing spend
Leads and customers are mainly in spreadsheets and inboxes
Win and retain more business by selecting the right CRM and systems
Outdated systems with inaccessible or incomplete information
Joined up, cloud-based systems which optimise operations
